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Organize Your .zip File

How to use our upload service

IMPORTANT. Please make sure you .zip your order as our FTP system uses an automatic download program that only works with .zip files.


How to organize your .zip for printing

We want to ensure that there are no mistakes at any point in the printing process and that you receive the correct number of prints of the correct images.

To this end, please follow the ten easy steps below.


Ten easy steps to perfect prints

  1. Colour correct and density correct your images.

  2. Size your images to the print size required, for example 5”x7” (please use inches for sizing).

  3. In order to make your A4 files compatible with our printers it is important that you size them at 11.7 x 8.3 inches (29.8 x 21.1 cm) and ORIENTATE ALL A4 IMAGES TO PORTRAIT

  4. Set the resolution to 402ppi for general printing. If you are ordering pages for albums with precut apertures (Jorgensen, Albums of Australia etc) or incorporating a thin white border, they will need to be set at 400ppi.

    Important: Please be aware that if you use different settings to those shown above
    (ie 300ppi) your prints will not be correct.

  5. Convert your images to the Fuji_DP2_proam.icm profile.

  6. Save your images at quality high jpg level 8 (we do not print tiff or psd files).

  7. Place your images in folders labeled with the size of the print required.
  8. If you are ordering both gloss and lustre prints, create separate folders labeled gloss or lustre.
  9. If you want multiple copies of the same image, either copy the image that number of times into the correct folder or mention it in the special instructions section of your order form.

  10. Place all folders into one master folder then .zip the master folder.(See ‘How to .zip’ instructions below).

Worklow diagram

Ftp Workflow Diagram

How to .zip your files

Right click on folder
Go to – send to
Select .zip

Right click on folder
Go to - compress file
Folder will .zip